Medicare Advantage and Prescription Drug Plan CAHPS® Survey

What's New

UPDATE TO TRAINING DATE: The MA & PDP CAHPS Survey Vendor Training Is Scheduled for November 14, 2024 | Cutpoints Used in Determining Base Groups Are Now Available |  2024 Case-mix, Case-mix Coefficients, and National Means Are Now Available| Updated MA & PDP CAHPS Case-Mix Variables Are Now Available | 2024 Between-Contract Variances for Reported MA Measures Are Now Available | 2024 National Mean CAHPS Measure Scores for MA Contracts Are Now Available| 2024 National CAHPS Scores for MA and FFS Are Now Available | 2024 Medicare CAHPS Scores by State Are Now Available | Updated Response Rate Documents Are Now Available 


UPDATE TO TRAINING DATE: The MA & PDP CAHPS Survey Vendor Training Is Scheduled for November 14, 2024 - (9/6/2024) 

MA & PDP CAHPS Survey Vendor Training for 2025 survey administration has been re-scheduled from November 13, 2024 to November 14, 2024 via webinar. The MA & PDP CAHPS Survey Vendor Training will only be offered one time on November 14, 2024. There is no fee associated with this training session. More details regarding registration, time of training, and agenda topics will be posted closer to the training date.

Cutpoints Used in Determining Base Groups Are Now Available – (9/4/2024)

The cutpoints used in determining base groups are now available. Click on the link provided or the left hand Scoring and Star Ratings navigation button.

2024 Case-mix, Case-mix Coefficients, and National Means Are Now Available - (8/1/2024)

The 2024 Case-mix, Case-mix Coefficients, and National Means for MA & PDP CAHPS documents have been updated. Click on the link provided or the left hand Scoring and Star Ratings navigation button.

Updated MA & PDP CAHPS Case-Mix Variables Are Now Available - (8/1/2024)

The Variables used as Case-mix Adjustors for the MA & PDP CAHPS Survey since 1998 have been updated. Click on the link provided or the left-hand Scoring and Star Ratings navigation button.

2024 Between-Contract Variances for Reported MA Measures Are Now Available - (8/1/2024)

The 2024 Between-Contract Variances for Reported MA Measures are now available. Click on the link provided or the left hand Scoring and Star Ratings navigation button.

2024 National Mean CAHPS Measure Scores for MA Contracts Are Now Available - (8/1/2024)

The 2024 National Mean CAHPS Measure Scores for MA Contracts are now available. Click on the link provided or the left-hand Comparative Data navigation button.

2024 National CAHPS Scores for MA and FFS Are Now Available - (8/1/2024)

The 2024 National CAHPS Scores for MA and FFS are now available. Click on the link provided or the left-hand Comparative Data navigation button.

2024 Medicare CAHPS Scores by State Are Now Available - (8/1/2024)

The 2024 Medicare CAHPS Scores by State are now available. Click on the link provided or the left hand Comparative Data navigation button.

Updated Response Rate Documents Are Now Available - (8/1/2024) 

Updated Response Rate information is now available. Click on the link provided or the left-hand Comparative Data navigation button. 

 

 

This page was last modified on 9/6/2024